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Achieve more with less
P (862) 295-1488
Premium value and affordable
Management & Technology Consulting
Interim Management Services
Serving major US and international markets
aVM Health is a trademark jointly owned by
Arete Advisors LLC and Versatile Med Analytics
IS YOUR ORGANIZATION FRAUGHT WITH ANY OF THESE CHALLENGES?
If the answer is yes, we can help you.
Leverage our thought leadership and proven methods to boost revenues, margins and efficiencies. Learn how our tested methods have eliminated defects (to zero errors), resolve quality issues, reduce expenses, contain cost and slash operating expenses by up to 10-15% of the cost base. From healthcare to financial services, our multi-disciplined experts in industrial engineering principles such as business process re-engineering, Deming's PDCA philosophy and Lean Six Sigma quality improvement methodologies have delivered remarkable quantifiable and validated results.
Mortgage Loan Officer: "Your loan will just be with our underwriting
team for another 30 days,
Mr & Mrs. Jones."
Mrs. Jones: "Honey, let's take our business to Express Mortgage on
Cloud. I hear they do it in just
3 days and they have excellent
service."
mr. Jones: "Hokey-dokey, honey."
Process Reengineering, Continuous Improvement and Process Improvement
Some call it process reengineering, others call it continuous improvement. Still, many use the term, "process excellence", "process optimization" or "operational excellence".
Whatever you call it, we do not discriminate. The bottom line is that if your organization desires to improve operational efficiencies, positively impact the top and bottom line, not lose sales and repeat customers because of poor service, backlogs, processing delays and bottlenecks, we can help you.
Be it to cultivate a culture of continuous improvement, launch Operational Excellence, deploy Lean Six Sigma enterprise-wide, improve a single process flow or design a new process - our process designers, reengineering practitioners, Kaizen Masters, Lean and/or Lean Six Sigma experts will help you evaluate your organization's and business needs, diagnose the issue and root causes, craft a plan unique to your requirements and aid in executing the project end-to-end to deliver quantifiable benefits. Importantly, we will help you establish measures to ensure your process does not roll back to the old ways of doing things.
We translate your raw and processed data into high-impact opportunities and ideas for improvement to create shareholder value, positively impact the bottom-line and dramatically improve customer, client or patient satisfaction.
"And this is where our ED workflow redesign team uncovered all the bottlenecks"
Healthcare Success Stories
In healthcare, we have dramatically improved processes, patient flows, and operational efficiencies while simultaneously delivered $100's of millions in cost savings as well as substantially increased reimbursement earnings and revenues.
We don't just help you improve your quality metrics, we help you win the hearts and minds of your patients and employees. We also help you establish a reputation for quality. We increase your CMS ratings, HEDIS quality compliance scores and AHQA Quality Improvement goals. We have delivered dramatic results and help others earned quality improvement and operational excellence awards and we will do the same for you.
CMS Ratings
HEDIS
AHQA Quality Improvement Metrics
Financial Services Sector
In Financial Services, our seasoned advisors bring a wealth of experience from retail and investment banking, a broad range of insurance products (life, disability, medical, group, small business, individual, property and casualty) and mortgage lending to help you dramatically improve loan closing rates, reduce loan processing and underwriting cycle times, improve In-Good-Order (incoming applications) rates, reduce claims cycle times and transaction costs, and improve average (loan officer) productivity/revenue.
Banks
Branch Wait Times
Customer Service
Call Center
Compliance
Lending/Loan Processing
Underwriting
Credit Card Processing
Account Opening/Closing
INSURERS
New Business Processing
Claims Processing
Premium Processing
Strategic Sourcing
Annuity Operations
Account Management
Retirement Account Servicing
Annuity Withdrawals and Surrenders
MORTGAGE LENDERS
Loan Origination
Loan Processing
Underwriting
Call Center
Customer Service
Compliance
Financial Services Success Stories
We help financial services clients identify source of customer complaints and pain-points, reduce process cycle times, improve operational efficiencies, increase productivity and free up operational budgets for capital investments - all without large capital or technology investments.
Through various approaches and proven techniques, we have helped clients deploy Lean Six Sigma, Lean, Deming's PDCA (Plan-Do-Check-Act) methodology, implement Operational Excellence, cultivate a Process Excellence mindset and undertake Process Improvement initiatives - yielding the following outcomes:
Customer Satisfaction Improvements
Error Rate and Defect Reduction
Improved compliance
Increased Throughput
Productivity Improvements
Simplified Processes
Streamlined Processes
Reduced Cycle Times
Reduced Variation
Reduced Waste and Non-Value-Add Activities
Improved Lean Six Sigma Quality Levels
